You can visit our Order Tracking page. You'll need either your order number or tracking number (we sent you an email with those), as well as your email or phone number. If the link isn't working for some reason, just pop the tracking number into Google, and click "Track Package".

We accept returns for unused and undamaged products. If you'd like to start your return, click the button below to head to the Returns Center. Oh, and take your time getting it back to us too. Neither honey nor beeswax expires, so as long as you haven't consumed it, we'll accept it. No rush.

While we'd love to sell raw in the future, we currently heat and filter our honey, meaning ours is not raw. Always do your research on brands claiming their honey to be raw, and make sure to verify you're actually buying raw honey. It's worth mentioning that raw honey will cause crystallization.

No, and we're wary of most organic honey claims. Bees travel many miles to forage on various flowers, and we would have to verify that every nearby farmer avoids the use of pesticides or chemicals on crops. Here's a great blog post from Local Honey Finder to explain further.